KeepKey natively supports sending, receiving and hodling:
- Bitcoin Cash
- Bitcoin Gold
- Ethereum/ supported ERC-20 tokens
Steps to send your digital assets:
Step 1: Open the KeepKey Client app.
Step 2: Plug in your KeepKey device.
Step 3: Select the account you wish to send your digital assets from.
Step 4: Click on the "Send/Trade" button.
Step 5: Enter the destination address where you wish to send these assets.
Note: you may see an option to send to another asset on your KeepKey device - this is our integrated ShapeShift feature which allows you to ShapeShift right on your KeepKey device! Please refer to our "How to Use ShapeShift on KeepKey" article to learn how to ShapeShift on your KeepKey device.
Step 6: Enter the amount you wish to send.
Note: click the black arrow or enter (!) to send full amount in that account.
Step 9: THIS STEP ONLY APPLIES TO BITCOIN TRANSACTIONS
Custom fee selection for bitcoin is now available. You can select a fast, medium or slow transaction speed which corresponds to the necessary fee. Faster transaction times will have higher transaction fees, slower transaction time may cause your transaction to stall, so please choose wisely!
Step 8: Once you have entered your destination address and selected the amount you wish to send, click the "Send" button at the bottom.
Step 9: Enter your PIN to confirm this transaction.
Step 10: Confirm the amount you are sending and the receiving address in your KeepKey client and on your KeepKey device. Once you can confirm that the information is correct click the button on your KeepKey device to initiate the transaction.
You have successfully sent a transaction from your KeepKey device! Please refer to our "How Do I View My Transaction History?" to view this transaction.
You can submit a support request with any questions or concerns you may have at the bottom of this page by clicking "Submit a request".