If you are experiencing issues with your KeepKey, we likely have a solution for you. Let's look at some of the common issues and how to fix them.
KeepKey Will Not Connect
KeepKey is Unresponsive
There are a few reasons that this may happen. Start by seeing if it's a connectivity issue. If it is not, we will want to move on.
KeepKey Is Not Reflecting Balances
If you are experiencing another issue and none of these solutions work for you, please reach out to our Support team so we can assist.